Everything You Need to Know About SASSA Status Check

If you're a beneficiary of the SASSA SRD R350 grant or any other South African Social Security Agency (SASSA) grant, keeping track of your application status is crucial.

Whether you're applying for the first time or checking your monthly approval. This complete guide explains everything you need to know about SASSA status checks. 

What is a SASSA Status Check?

A SASSA status check is the process of tracking the progress or result of your grant application. It tells you whether your application is Either Approved, Pending, Declined or Paid. This check ensures you're informed about your eligibility and when to expect your SRD R350 payment or other SASSA benefits.

Who Should Use the SASSA Status Check?

This applies to anyone who has applied for:

• SRD R350 Grant now R370 Grant
• Old Age Pension
• Disability Grant
• Child Support Grant
• Foster Child Grant

Sassa grant recipients need to check their monthly payment status since approvals are done month-by-month.

How to Do a SASSA Status Check Online (2025)

Here's how you can check your SASSA grant status online:

1. Visit the Official Sassa Website:
2. https://sassacheck.org.za/
3. Scroll Down to the "Application Status" Section.
4. Click on "Check Status."
5. Enter Your South African ID Number and Phone Number used during application.
6. Submit & View Your Status.

The system will show you the status of each month, whether it's approved, pending, declined or paid. 

Alternative Methods to Check Your SASSA Status

Besides the website, you can check your status through the following:

WhatsApp (Recommended)

• Save this number: 082 046 8553
• Send "Status" and follow the prompts

SASSA Call Centre

• Toll-Free: 0800 60 10 11
• Available Monday to Friday, 8 AM to 4 PM

USSD Code

Dial 1347737# on your phone and follow the prompts

What Do Different SASSA Status Results Mean?

Common Reasons for Declined SASSA Status

If your application is declined, some common reasons include:

• You have a registered income above R624/month
• You are receiving UIF or NSFAS payments
• Your ID is linked to another grant or death record
• Fraudulent activity or multiple applications from the same IP/device

You can appeal a declined status directly on the SRD site.

How to Appeal a Declined SRD Grant Application

1. Visit: https://srd.sassa.gov.za/appeals/appeal
2. Enter your ID number and mobile number
3. Choose the month and reason for appeal
4. Submit your request

The appeal decision may take up to 90 days.

How Often Should You Check Your SASSA Status?

SASSA reassesses eligibility monthly. Even if you're approved one month, you can be declined the next. That's why it's important to check your status regularly, especially around the middle or end of the month.

Payment Dates After Approval

Once approved, payments usually reflect between the 25th and 30th of the month, depending on:

• Your selected payment method (Bank vs. Post Office)
• Whether banking details were submitted on time
• Verification processes

Tips for Faster Approval and Payment

• Double-check your ID number and mobile number.
• Make sure your banking details are correct and match your ID.
• Don't share personal login info with anyone.
• Avoid multiple applications using the same device or IP address.

Keep Up To Date With Your Status

Doing a SRD status check is the most important step in managing your grant application.

It keeps you updated, ensures you don't miss payments and helps you fix issues early if your application is declined. Whether you're using the online portal, WhatsApp, or the call center, checking your SASSA status regularly ensures you're always in the loop and that your R350 or other grant is not delayed.

What if my application is fraudulent?

All fraudulent Covid-19 SRD grant – R370 automatically cancelled. South African Social Security Agency would like to inform all Covid-19 SRD grant beneficiaries that the Agency is mandated to cancel the fraudulent grant payments.

After the grant has been canceled the beneficiary is allowed to re-apply.

Watch out for scams

People who receive SASSA grants like the R350 Social Relief of Distress (SRD) grant are vulnerable to scams, and attackers know this; they specifically target these individuals to try and secure short-term cash payments that aren't easily tracked once redeemed and leave the state with the bill and the recipient in distress.

Grant issuance creates conditions for scammers due to:

• Financial Vulnerability: Recipients are often in desperate financial situations, making them more susceptible to offers that seem too good to be true or threats that could lead to losing their only source of income.
• Reliance on the Grant: The R350 grant may be their primary or only means of support, increasing their anxiety about losing it and making them more likely to comply with fraudulent requests out of fear.
• Limited Awareness: Some beneficiaries may have limited access to information or digital literacy, making it harder for them to identify sophisticated scam tactics.  
• Online Application Process: While intended for convenience, the online application and payment system can be exploited by fraudsters who create fake websites or intercept communication.  
• Data Sharing: Scammers may try to trick beneficiaries into sharing their personal information (ID number, SASSA card details, banking details, phone number), which can then be used to access their grant money or for identity theft.  
• Exploiting System Weaknesses: Fraudsters have been known to exploit vulnerabilities in the SASSA system to make fraudulent applications using other people's ID numbers or to divert funds to their own accounts.  

What to watch out for:

• Requests for Personal Information: Be extremely cautious of anyone asking for your ID number, SASSA card details, PIN, or banking information, especially via phone calls, SMS, WhatsApp, or social media. SASSA will never ask for your PIN or banking details over these channels.
• Suspicious Links: Do not click on links in messages claiming to be from SASSA unless you are absolutely sure they are from the official SASSA website (www.sassa.gov.za). Fake websites can be designed to steal your information.
• Demands for Payment: You should never have to pay money to receive your SRD grant. Anyone asking for upfront fees or "processing costs" is a scammer.
• Urgent or Threatening Messages: Scammers often try to create a sense of urgency or fear to make you act without thinking. Be wary of messages saying your grant will be stopped unless you take immediate action.
• Promises of Increased Grant Amounts: Be suspicious of anyone offering to increase your grant amount in exchange for personal information or a fee.
• Requests to Change Banking Details: Only change your banking details on the official SASSA website or at a SASSA office. Be wary of anyone instructing you to change your banking details through unofficial channels.
• Fake SASSA Officials: Always ask for official SASSA identification if someone claiming to be a SASSA official visits your home or calls you. If you are unsure, call the SASSA helpline (0800 60 10 11) to verify their identity.
• Messages about Suspended Grants Requiring Verification via Unofficial Links: If your grant is marked as "referred" and you receive a message with a link to verify your identity, be cautious and rather contact SASSA directly through their official channels to confirm.

How to protect yourself:

• Keep your personal information private. Never share your ID number, SASSA card details, PIN, or banking details with anyone you don't trust.
• Ignore suspicious messages and calls. Do not respond to unsolicited requests for your personal information.
• Verify information through official SASSA channels. If you are unsure about any communication you receive, contact SASSA directly via their toll-free helpline (0800 60 10 11) or visit your nearest SASSA office.  
• Do not use public Wi-Fi for SASSA-related activities. Public networks may not be secure.
• Monitor your SASSA account regularly. Check for any unusual activity or changes you did not make.
• Report any suspected fraud immediately. Contact SASSA if you think someone is trying to scam you or has accessed your grant without your permission. You can also report it to the police.
• Be wary of social media scams. Fraudsters may use social media platforms to spread fake information or offers. Stick to official SASSA communication channels. 
• Do not share your SASSA card with anyone. Your card is for your use only.

By being aware of these scam tactics and taking precautions to protect their personal information, R350 SRD grant recipients can reduce their risk of becoming victims of fraud.

Frequently Asked Questions (FAQs)

Can I check SASSA status without an application ID?

• Yes. For the SRD grant, you just need your ID number and phone number.

What should I do if my status shows "Bank Details Pending"?

• Log in to the SRD portal and provide your banking information immediately.

How long does it take for SASSA to process my application?

• Usually 7–14 working days, but it may vary depending on verification issues.

Can I check my SASSA status for the past months?

• Yes, the status check page shows monthly statuses and results.

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